Refund/Cancellation Policy

Return Policy

If you are dissatisfied for any reason you may return any unused merchandise to The Western Store within 30 days of purchase for a full refund. Products kept for over 30 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. All products have a restocking fee of 15% and will require the purchaser to ship the items to The Western Store at the customer's expense. The Western Store will cover the cost for shipping to replace items that were shipped incorrectly. If there are any questions about returns, feel free to contact us and we will do everything possible to make sure you are satisfied. Please call (540) 382-6388 or email us at  to process a return.

Cancellation policy

Orders must be canceled at least 3 business days in advance of ship date to qualify for a refund.

Privacy Policy

Personal Information:
The Western Store only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. The Western Store handles all of this data with the utmost confidentiality.

Third Parties:
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of The Western Store, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of The Western Store affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.
Terms and Conditions

The network of The Western Store operated by or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. The are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the The Western Store Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular The Western Store website included within the Web Sites network may also be subject to additional terms outlined elsewhere on that website (the "Additional Terms"). Additionally, the The Western Store Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular website, then these terms shall control.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.


The Western Store reserves the right to change the terms, conditions, and notices under which the The Western Store Web Sites are offered, including but not limited to the charges associated with the use of the The Western Store Web Sites. You are responsible for regularly reviewing these terms and conditions.

Unless otherwise specified, the Web Sites are for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Web Sites.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with The Western Store or to purchase The Western Store products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of The Western Store is strictly prohibited.
Harassment in any manner or form on the Site or any of the The Western Store Websites, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a The Western Store employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of The Western Store. The collective work includes works that are licensed to The Western Store. Copyright 2000, 2001. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names are trademarks or registered trademarks of and are proprietary to The Western Store, or other respective owners that have granted The Western Store the right and license to use such Marks.

What is SSL?
Secure Sockets Layer protocol keeps your customer’s credit card and personal information safe as it is transferred over the internet, by encrypting or scrambling the data using an SSL certificate. Contact your hosting provider, as they may offer you a shared certificate. For more secure transactions, a private certificate can be purchased through a third party vendor such as Verisign or Go Daddy. This is viewable on your site, and allows your customers to see that your business identity has been verified, potentially increasing credibility with prospective shoppers.
Fast Transact Inc requires a minimum 128 bit SSL. A test transaction will be processed to verify correct installation.

Contact Number

Our Customer Care Specialists are available at 1-800-924-5217, or by fax at (540) 381-5239 .
Shipping & Handling method and time shipped after the sale

All items are shipped with a FLAT RATE FEE of $ 5.95  (unless requested otherwise by cardholder) within 48 hours of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you. We do not ship over the weekend. Purchases may be delivered to your address or to one or many recipients.